Capability
Program Management
Named program manager, disciplined reporting, WAWF invoicing, and CAPA discipline.
Named point of contact
Each award is assigned a program manager who owns schedule, documentation, and communication with the contracting officer and COR. The operations desk covers the account outside business hours.
Reporting
Scheduled status reporting covering order status, shipment milestones, export authorization status, and risks. Cost and schedule reporting is provided at the level the contract requires; we do not impose EVMS overhead on small awards.
Invoicing
Invoices submitted through WAWF or IPP as directed. Receiving reports, proof of delivery, and certificates of conformance are attached at submission to avoid rejection cycles.
Quality escapes and CAPA
Nonconformances are logged, contained, and reported to the customer within one business day. Root cause analysis and corrective action are documented, with effectiveness verified before closure.